PRIVACY POLICY

Effective Date: July 19, 2023

Last Updated: March 10, 2026

Thank you for visiting https://texasrangersdogtraining.lorenzosdogtrainingteams.com/contact-us-583594 (the “Website”). Your privacy is important to us. This Privacy Policy (the “Policy”) describes the types of information Lorenzo's Dog Training Team (“Company,” “we,” “us,” or “our”) may collect from you or that you may provide when you visit the Website and use our products, services, features, forms, messaging programs, and other offerings (collectively, the “Services”). This Policy also describes how we collect, use, maintain, protect, and disclose your information.

This Policy applies to information we collect on the Website, through forms, applications, purchases, customer service interactions, and through communications between you and us, including by email, phone, and text message.

This Policy does not apply to information collected by third parties.

By using our Services, you agree to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Continued use of the Services means you accept any updates.

Information We Collect

We may collect:

- Name

- Email address

- Phone number

- Mailing address

- Billing information

- Information submitted through forms

- Communications via email, phone, or SMS

We may also collect:

- IP address

- Browser/device data

- Pages visited

- Cookies and tracking data

How We Use Your Information

We use your information to:

- Respond to inquiries

- Schedule appointments

- Provide services

- Send service updates

- Send marketing communications (with consent)

- Improve performance and user experience

- Comply with legal obligations

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SMS Messaging, Opt-In, and Consent

Users may opt in to receive SMS messages from Lorenzo's Dog Training Team through website forms, landing pages, scheduling pages, or other communication channels where an unchecked consent checkbox is presented.

By providing your phone number and selecting the consent checkbox, you expressly agree to receive text messages from us, which may include responses to inquiries, appointment scheduling and reminders, customer support messages, and, where separately consented, marketing and promotional messages.

SMS consent is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

We only send SMS messages to individuals who have provided prior express consent through a clear and documented opt-in process.

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How We Share Your Information

We may share information with:

- Service providers (CRM, email, SMS platforms)

- Payment processors

- Analytics providers

- Legal authorities when required

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Important Mobile Information Sharing Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances, except with service providers that support our messaging operations, such as SMS platforms, and only for the purpose of delivering messages on our behalf.

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Cookies and Tracking Technologies

We use cookies and similar technologies to improve performance and analyze traffic.

You may disable cookies in your browser settings.

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Data Security

We use reasonable safeguards to protect your information. However, no system is 100% secure.

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Data Retention

We retain data only as long as necessary for business and legal purposes.

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Your Choices

You may:

- Unsubscribe from emails

- Reply STOP to opt out of SMS

- Request updates or deletion of your information

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Children’s Privacy

We do not knowingly collect data from children under 13.

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California Privacy Rights

California residents may request access, correction, or deletion of their personal data.

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Terms of Use

See our Terms of Use: https://texasrangersdogtraining.lorenzosdogtrainingteams.com/terms

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Contact Us

Lorenzo's Dog Training Team

4216 Periwinkle Dr

Fort Worth TX 76137

[email protected]